Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information:

  • Name and email address
  • Account credentials
  • Recipient information (names, email addresses, relationships)
  • Email content and templates you create
  • Payment information (processed securely by third-party providers)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and deliver your scheduled emails
  • Send you service-related communications
  • Process payments and prevent fraud
  • Respond to your comments and questions
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third parties who assist us in operating our service
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition, user information may be transferred
  • Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure

5. Email Content and Recipients

Your email content and recipient information are treated with the highest level of privacy and security. We:

  • Do not read or monitor your email content
  • Only use recipient information to deliver your emails
  • Do not share recipient information with third parties
  • Allow you to delete recipient information at any time

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request a copy of your data
  • Withdraw consent for data processing

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: heartmailio@gmail.com
Website: https://heartmail.com